Find Your Perfect Home with True Charm

Information We Collect

We collect information you provide directly to us, such as when you create an account, fill out a form, or contact us. This may include your name, email address, phone number, and property preferences.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, communicate with you about properties and services, and comply with legal obligations.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]

Acceptance of Terms

By accessing and using True Charm Homes' services, you accept and agree to be bound by the terms and provision of this agreement.

Services Description

True Charm Homes provides real estate brokerage services, property management, and related real estate consulting services.

User Responsibilities

You agree to provide accurate and complete information when using our services and to update such information to keep it current.

Limitation of Liability

True Charm Homes shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

Professional Disclaimer

While we strive to provide accurate information, real estate markets are dynamic. All property information should be independently verified.

Modifications

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of any changes.

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience.

Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly and cannot be disabled.

Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.

Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

Managing Cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed.

Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this policy.

Copyright Protection

True Charm Homes respects the intellectual property rights of others and expects our users to do the same.

Notice of Infringement

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please provide our designated agent with the following information:

• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing
• Your contact information
• A statement of good faith belief that use of the material is not authorized
• A statement that the information is accurate and that you are authorized to act

Designated Agent

DMCA notices should be sent to: [email protected]

Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification with the required information as specified in the DMCA.

Your Rights Under GDPR

Under the General Data Protection Regulation, you have the following rights regarding your personal data:

Right of Access

You have the right to request copies of your personal data. We may charge you a small fee for this service.

Right of Rectification

You have the right to request that we correct any information you believe is inaccurate or incomplete.

Right of Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you.

Legal Basis for Processing

We process your data based on legitimate interests, contract performance, legal compliance, and your consent where applicable.

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at: [email protected]